If you need to head to the Apple Store for help with your iOS or OS X device, then make sure you read tips on getting the most from your Genius Bar appointment.
If you’re located in one of the bigger Apple markets, like the US, the UK and the rest of Europe, then you are luckily pretty close to an Apple Store. The Apple Stores give you both the best experience for buying hardware from Apple and for getting your iOS or OS X device fixed if you run into problems.
You can make appointments the Apple Geniuses in their signature blue shirts if you run into a problem with your device. They are well trained and enthusiastic professionals ready and willing to solve your iOS/OS X device troubles. The Apple Geniuses are great and clearly want everyone to have a great experience, but the Apple Stores are pretty busy, so whatever you can do to maximize that experience and make the most of it. Follow these tips and you will find that your Apple Genius will solve your problem faster and get you on your way in no time.
If you’re having trouble booking up your iOS device, then press and hold the Home button and the Lock button for about 30 seconds and that will probably fix your problem. If you’re having issues with battery life and you have an iPhone 5, then check the serial number as you may find you are eligible for a replacement. If not, then follow these tips for how to get the most out of your battery:
- Don’t close your apps manually
- Disable your Background App Refresh
- Disable Location Services for any unneeded apps
- Lower your device’s screen brightness
If you take your phone to an unlicensed person to get it fixed, don’t count on bringing it to the Apple Genius Bar to fix if they can’t. Apple also won’t fix your device if it’s jail broken, so go to the iTunes reverse the jail break. If you’re an old pro with your device and you have a software-related issue, then think about restoring it from DFU, and make sure you back up your data as well.
The last tip is a very obvious one; be kind to your Apple Store Genius. Rather than yelling at the staff, remember the old expression, “You catch more flies with honey than with vinegar.” You can catch more tips on maximizing your Apple Genius Bar experience from the Reddit iPhone subpage.